Return and Refund Policy


Return & Refund Policy

At Wednesday Shop, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to make the return and refund process simple, transparent, and hassle-free.

30-Day Return Policy

You may request a return within 30 days of receiving your order. To be eligible for a return, products must be unused, in their original condition, and returned with the original packaging, accessories, and any included documentation.

Returns requested after the 30-day period may not be eligible for a refund or exchange.

Return Eligibility

  • Item must be unused and in its original condition.
  • Original packaging and accessories must be included.
  • The product must not show signs of misuse or accidental damage.
  • Proof of purchase or order confirmation may be required.

Return Shipping

If your item arrives damaged, defective, or you received the wrong product, Wednesday Shop will cover the return shipping costs.

For returns requested due to a change of mind or other personal reasons, customers are responsible for the cost of return shipping.

We recommend using a trackable shipping service to ensure your returned package reaches us safely.

Refund Process

After we receive and inspect your returned item, eligible refunds will be processed within 14 business days. Refunds are issued to the original payment method used during checkout.

Depending on your bank or payment provider, it may take several additional business days before the refund appears in your account.

Exchanges

If you would like to exchange an item for another product or replacement, please contact our customer support team before returning your order. Replacement items will be shipped after the returned item has been received and approved.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number, a description of the issue, and clear photos of the product and packaging so we can resolve the issue as quickly as possible.

How to Start a Return

To begin a return or exchange, please contact our support team before sending any items back.

Email: support@wednesda.shop

Once your request has been reviewed, we'll provide return instructions and any additional information required to complete the process.

Important Information

  • Please package returned items securely to prevent damage during transit.
  • Keep your shipping receipt and tracking number until your return has been completed.
  • Returns sent without contacting our support team first may experience processing delays.
  • Refunds are only issued after returned items have been inspected and approved.

Policy Updates

Wednesday Shop reserves the right to update or modify this Return & Refund Policy at any time. Any changes will become effective immediately after they are published on this page.

Need Help With a Return?

Our customer support team is ready to assist you with returns, refunds, exchanges, or any questions regarding your order.

📧 Contact Return Support

or email us directly at
 support@wednesda.shop